Hootsuite, a global leader in social media management, acquired Sparkcentral, a Hasselt, Belgium and New York City-based provider of a social and digital customer care platform

Sparkcentral clients are customer-centric, passionate about customer service, Enjoy consider word-of-mouth as a key influencer in their purchase decisions.

Based in Belgium and with an office in New York, Sparkcentral is a social and digital customer care platform , with deep integrations into the core business systems of today’s customer-centric organizations including Air Canada and Slack. The acquisition comes as more companies seek tools that will help them support customers online while working collaboratively with team members based in any number of locations. Hootsuite was one of the early pioneers in social media marketing and management, enabling businesses to manage multiple accounts from Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, and more through a With the acquisition, Sparkcentral's intellectual property and patents also become Hootsuite's. Hungerford said the company plans to use this technology, as well as the expertise of the team, to Social media management stalwart Hootsuite has acquired Sparkcentral, a messaging app-focused customer engagement platform that offers virtual agents and Hootsuite, a global leader in social media management, acquired Sparkcentral, a Hasselt, Belgium and New York City-based provider of a social and digital customer care platform Social media management platform Hootsuite announced Wednesday its acquisition of Sparkcentral, a customer engagement tool that enables one-on-one messaging via social channels.

Sparkcentral acquisition

“The Sparkcentral technology is complementary to Hootsuite,” Donovan said, adding that Sparkcentral will initially operate as an independent company under the Hootsuite brand. Sparkcentral | 3,875 followers on LinkedIn. Sparkcentral is a global SaaS Digital Customer Service platform. | We provide a turnkey enterprise SaaS contact center solution integrating a wide range Sparkcentral recently announced the launch of their cross-channel conversation history feature. This feature allows agents on the Sparkcentral platform to see a truly omnichannel, consolidated view of a contact's conversation history across all chat, social, and messaging channels. 8 Jan 2021 Hootsuite acquired customer engagement platform, Sparkcentral to start the New Year with some big acquisition news, that and more in this 7 Jan 2021 Hootsuite CEO Tom Keiser speaks with Larysa about Hootsuite's recent acquisition of Sparkcentral and what that will mean for social media 6 Jan 2021 Vancouver-based Hootsuite has acquired Sparkcentral, a Belgium and New York -based-based startup offering customer service software. 12 Jan 2021 Hootsuite VP explains its expansion to social customer care via Sparkcentral acquisition.

Sparkcentral brings advanced customer care conversations to the Hootsuite platform for a unified customer journey. VANCOUVER, BC, January 6, 2021 — Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1 conversational messaging channels including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat

Hootsuite Inc.’s Acquisition of Sparkcentral January 15, 2021 Ambrogio Visconti Osler, Hoskin & Harcourt LLP advised Hootsuite Inc. on the deal. On January 6, 2021, Hootsuite Inc., announced its acquisition of Sparkcentral.

Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1 conversational messaging channels including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat. Based in Hasselt, Belgium, and New York City, Sparkcentral is a best-in-class social and digital customer care platform, with deep Sparkcentral works with leading brands including C areem, Middle East’s region’s pioneer ride-hailing platform, which was acquired by Uber. Speaking about the acquisition Tom Keiser, CEO, Hootsuite said “Our customers have been asking for more capabilities in the area of social customer care, and we’re excited to expand our offering with this new acquisition.” 2021-01-06 · Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1 conversational messaging channels including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat.

Early Stage VC (Series B1) 18-Nov-2016: 0000: 000.00: 000.00: Completed: Generating Revenue: 4. Accelerator/Incubator: 000.00: Completed: Generating Revenue: 3. Early Stage VC (Series B) 18-Nov-2014: 0000: 000.00: 000.00: Completed: Generating Revenue: 2. Early Stage VC (Series A) 16-Jul-2013: $4.5M: $5.62M: 000.00: Completed Easy, efficient, engaged and personalized – Sparkcentral enables the future of digital customer engagement in every step of your customer journey.
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WATCH: Hootsuite CEO Tom Keiser speaks with the Financial Post’s Larysa Harapyn about Hootsuite’s recent acquisition of Sparkcentral and what that will mean for social media management on their platforms. In this vein, we noted Hootsuite‘s acquisition this week of Sparkcentral. Hootsuite is, of course, a very well-known social media marketing platform. Sparkcentral, based in New York and Belgium, is a digital customer-care platform.

As Sparkcentral continues to gain traction in the enterprise space, Meftah’s appointment is an important step towards ensuring the cutting-edge security for Sparkcentral customers.
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VANCOUVER, BC, January 6, 2021 — Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1 conversational messaging channels including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat.

VANCOUVER – Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1 conversational messaging channels including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat. TIBCO announced it has successfully closed the acquisition of Information Builders, Inc. (ibi) following its announcement in October to acquire the business.